- New SharePoint deployment.
- Outsourced IT operations.
SharePoint alerts not working for users.
Outgoing email address is configured to email@example.com. This mailbox is not configured on local SMTP server (Exchange 2003). Hence SharePoint cannot send email via Exchange as open relay is turned off; as it should be.
Outgoing email address should be configured to firstname.lastname@example.org -an active local mailbox. Test that you can access local.user mailbox either through Outlook Web Access or Outlook client.